Elise Ecru Dress

UK - Everything will be shipped from our UK warehouse

Standard Shipping - £4.99
(2-3 Days Delivery Time) (Monday- Friday before 3pm)

Free Standard Shipping over £150 (2-3 days Delivery Time) 

Next Day Delivery - £8.99 ( Order before Monday- Thursday 3pm) (excl. Northern Ireland & Channel Islands) 

Saturday Next Day Delivery -£15.00 (Order before Friday 12pm)

Goods only delivered between Monday - Saturday (subject to ordering before cut-off time)

Shipping Cost £15

Delivery 7-10 working days 

Monday – Friday Order before 3pm 

EU Taxes and Duties Paid .

Rest of Europe

All Orders Shipping €8.95
(7-9 Days Delivery Time) Order before 12:00pm 

Free Standard Shipping over €150 (7-9 Days Delivery Time) Order before 12:00pm 

Duties and taxes for all EU countries paid. No surprises!  

Timeless has a European warehouse. Everything for our EU customers will be sent from Belgium.

All returns must be made back to the UK Warehouse.

CHECKOUT+

Fancy free returns? Add Checkout+ to your order at checkout for a small fee and, if the fit isn't right, we'll cover the cost of sending it back. Simply start your return through our returns portal and you'll receive a prepaid return label, so there's no return postage to pay.

Didn't add Checkout+? No problem. You can still return or exchange through the portal, you'll just need to cover the return postage yourself.

Standard Shipping $20
(4-10 Days Delivery Time) 

Free Standard
Shipping over $150 (4-10 Days Delivery Time) 

No extra duties taxes on orders below $180

If your order value is above $180 DHL, UPS, DPD, Royal Mail will contact you to pay for any duties and taxes upon delivery.
Regretfully, we cannot control or estimate these charges. 

We ship all over the world.

Free shipping over a minimum amount for most countries

Duties and taxes for all EU and USA countries paid. No surprises!  

There are some exclusions.

Please click HERE for rates and more details.

Sometimes the fit isn't right, so here at Timeless we're happy to accept returns on any garment that is unworn and still fitted with all security tags and labels. This applies to any item dispatched to us within 14 days of receipt by you.

Our warehouse is located in the UK.

To start a return, head to our returns portal. Just enter your order number and email and we'll walk you through it.

CHECKOUT+

Fancy free returns? Add Checkout+ to your order at checkout for a small fee and, if the fit isn't right, we'll cover the cost of sending it back. Simply start your return through our returns portal and you'll receive a prepaid return label, so there's no return postage to pay.

Didn't add Checkout+? No problem. You can still return or exchange through the portal, you'll just need to cover the return postage yourself.

It's important to note that unless you added Checkout+ at checkout, shipping costs are not covered by Timeless when sent back.

Luckily, our returns portal and the return instructions on the returns sheet enclosed with your delivery make sending it back hassle free.

Make sure you mail your returns back to us within 14 days of receipt.

Sometimes the fit isn't right, so here at Timeless we're happy to accept exchanges on any garment that is unworn and still fitted with all security tags and labels. This applies to any item dispatched to us within 14 days of receipt by you.

Our warehouse is located in the UK.

To start an exchange, head to our portal. Just enter your order number and email and we'll walk you through it..

If your item has all tags and labels attached, remains unworn, unwashed, unspoiled and is within our 14 days return period please ship it back following the instructions on the returns form.

Our warehouse is located in the UK.

To start a return or exchange, head to our returns portal. Just enter your order number and email and we'll walk you through it.

CHECKOUT+

Fancy free returns? Add Checkout+ to your order at checkout for a small fee and, if the fit isn't right, we'll cover the cost of sending it back. Simply start your return through our returns portal and you'll receive a prepaid return label, so there's no return postage to pay.

Didn't add Checkout+? No problem. You can still return or exchange through the portal, you'll just need to cover the return postage yourself.

It's important to note that unless you added Checkout+ at checkout, shipping costs are not covered by Timeless when sent back.

Luckily, our returns portal and the return instructions on the returns sheet enclosed with your delivery make sending it back hassle free.

Refunds for full priced items are issued to your original payment method. Refunds for regular sale items will also be issued to your regular payment method. If your order had any shipping costs, these will not be refunded.

CHECKOUT+

Fancy free returns? Add Checkout+ to your order at checkout for a small fee and, if the fit isn't right, we'll cover the cost of sending it back. Simply start your return through our returns portal and you'll receive a prepaid return label, so there's no return postage to pay.

Didn't add Checkout+? No problem. You can still return or exchange through the portal, you'll just need to cover the return postage yourself.

You will get an automatic email saying your order has been processed. Once the order has been sent to you, you will get another email saying your order has been dispatched and we will give you the tracking ID to follow up your shipment.

Once you're at checkout you'll have an ETA for each of the products you order.

The ETA may differ between products depending on where they're located and the shipping method you've selected.